Contact / Content removal
How to reach us, including a separate channel for rights holders and competent authorities to request content removal.
Draft, pending legal review
The text below is a first draft by the engineering team. It has not had legal review and is not an official document. It may change.
Choose the right channel
| You want to | Channel |
|---|---|
| Report something wrong in an article, or suggest a new article, topic or source | The Suggest an article / Report an error page |
| Check the status of a contribution you sent | The Contribution lookup page with your reference code |
| A general question, collaboration, a request about personal data | The contact email below |
| Remove content (copyright, personal rights, a competent authority) | The content removal email below |
Content removal requests
If you are a rights holder or represent a competent authority and believe that some content (an article, an image, a quotation) on the site infringes your rights or the law, send an email to the content removal address below with:
- the URL of the content to be removed;
- a description of which content and why you believe it infringes;
- documents showing your rights or the authority's competence (for example proof of authorship, or the authority's written request);
- your name, organisation and how to contact you.
Our commitment: once the request is verified, we will hide the content within 24 hours while we review it, then decide to edit, replace or remove it for good and let you know [TO CONFIRM: final wording].
Please do not use the suggestion / error-report form to request removal: that form is for editorial feedback and is not a channel for handling copyright complaints.
Personal data
To see, correct or delete the name and email you gave in a contribution, send an email to the contact address with the reference code of the contribution. See the Privacy policy for details.
Contact channels
- Content removal requests
- This contact channel is being set up.
- General contact
- This contact channel is being set up.
